Phillip Lance Shumway

From Strategy to Execution—Built to Lead.

About me

Hi, I’m Phillip Lance Shumway — but I go by my middle name, Lance.

I’m a relationship-driven leader with over a decade of experience in vendor strategy, client relations, and operational excellence. I’ve had the opportunity to grow within roles that demand both strategic execution and strong people leadership — guiding cross-functional teams, building national vendor networks, and driving process improvements that scale across large service operations.

Throughout my career, I’ve remained focused on one thing: creating value through strong partnerships, efficient systems, and high-performing teams.

What I Bring to the Table

💼 My background spans:

  • National vendor acquisition and pricing strategy
  • Negotiating high-value agreements and rebate programs
  • Leading large teams across operations, support, and claims
  • Improving process efficiency and partner satisfaction at scale

From rolling out nationwide service solutions to designing workflows that drive measurable savings, I approach every initiative with an eye for both detail and long-term impact.

Leadership Philosophy

For me, leadership is about being clear, consistent, and collaborative. It’s not just about results — it’s about how those results are achieved.

I believe trust is earned through transparency and follow-through. Whether it’s leading internal teams or managing external partnerships, I focus on open communication, aligned expectations, and building mutual respect. I’m hands-on, believe in leading by example, and I always strive to create a culture of accountability, support, and continuous improvement.

When people feel heard and equipped to succeed, performance naturally follows — and that’s how I aim to lead

Staying Future-Focused

I’m passionate about continuous growth — in people, processes, and partnerships. I’m always open to connecting with others in the industry, sharing ideas, and exploring ways to improve the work we do.

I’m always open to sharing insights, building meaningful connections, or simply exchanging ideas — feel free to connect on LinkedIn, or drop me a message.